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Service business in real estate sector

Service business is one of our key research areas. Within this area our research focuses on business models, service innovations, inter-organizational relationships, performance management and service contracting.

The themes of our latest research projects include:

  • Business models for future senior housing
  • Knowledge intensive web-based services in FM -business
  • Innovations in customer value creation
  • Supplier selection in facility maintenance services
  • Classification of business relationships and their pricing mechanisms in facility services
  • Sourcing strategies for facility services¬†
  • Relationship management in facility maintenance services

For more information on this research area, please contact Jukka Puhto


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